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Reach the team behind your AI stack control layer.

Use the form for product, billing, or workflow questions, or email us directly if you already know where the conversation should go.

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Best for questions that need context.

If you are evaluating SubHorizon, troubleshooting your setup, or want to confirm whether a workflow fits the product, send the details here. We use the information to route messages to support, product, or privacy without forcing you to guess the right inbox first.

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Frequently Asked Questions

How quickly does SubHorizon respond to support messages?

Most support messages receive a reply within 24 hours on business days. Billing and account access issues are prioritized. You can also email support directly for faster routing.

Can I request my data be exported or deleted?

Yes. Send a request to the privacy inbox and we will process your data export or deletion. SubHorizon gives you full control over your information at all times.

What should I include in a support message to get the fastest help?

Include your account email, the specific issue or workflow question, and any relevant screenshots or error messages. The more context you provide, the faster we can route and resolve your request.